Always excellent service. Mohammed is the best. Service done on time and I appreciate the attention to detail and helpful advice.

Staff is pleasant and friendly and really tries to be helpful. They keep you informed of the timeline for the work that has to be and is being done

Took only 2.5 hours to complete a very involved 3 hour job, replacing six spark plugs

Great service by Lewis Grimes and tech who worked on my car. They were very knowledgeable about problems I was having with my car.

Excellent service. The staff was very professional and the service was done in a timely manner.

Jose was so kind and helpful. He went over the top to calmly help me in a distressing situation.

Work performed as expected, on time. Service representative was very helpful. I like the multipoint inspection.

The customer service I received was outstanding! Everything was explained to me, where I could fully understand what was going on with my car.

Great customer service. The communication they provide while your car is being serviced is quick and helpful.

The customer service I received today from the assigned service person, Imani was outstanding. She was professional and clearly explained everything. I like that this dealership provides transportation to and from one's residence within a specific mile radius. It makes a huge difference .

Scheduled oil change should not take 3-4 hrs bad service an no communication bad

Muy buena atención por parte de harold castillo nos ayudó mucho y nos guió a lo mejor

They had vehicle 5 days for rear main seal leakage and put me in rental. Two hours after p/u, the check engine light came on, ASW and traction light on and said, see dealership. The tech didn’t tighten everything. I took off work 3 hours and waited at dealership since 6:15am for them to open at 7:30. .I told my rep I needed to go to work but manager had to authorize rental. After waiting over an hour, I went to see if a manager was in yet and my rep said, oh your vehicle is ready. How long was my vehicle ready? As soon as he got the ok, he should’ve came in the waiting room to inform me or even text me that my vehicle was ready. I should not had to use 3 hours leave to take vehicle back to dealership the very next day after getting it back after they had it for 4 days

I was there for 4 hours. They did complete everything that was asked to be done. They sent a link at same time car was return, wanting to wait another 3 hours to do what initially asked to do. They fail to expand things to you. Everything is you have to ask and get half answers.

I was very pleased with the service provided by Ms Memuna Janneh. She was very reliable, helpful, considerate, and knowledgeable of the services that my car needed.

I always get excellent service at Toyota of Bowie. They take great care of my Rav 4.

Ms Memuma attend to me very well and fast too. Very efficient and reliable agent. Thank you

Danny always strives to serve well and provide excellent customer care and service!!! That’s why I keep coming back to this location!

I had a Trailer BRake Controller error, they took me the same day. But they charged me $200 for Diagnostics. Turns out it was only a misplaced fuse.

Awesome service every time we take our car in. Our wait time is always less than what they tell us which is great!

Lewis Grimes delivered outstanding customer service while my car was being serviced today. Thank You 🙏

Great service. Always a pleasure. Mohammed makes sure my car is up to date! I know Imy car is in good hands. Love the frequent deals for service! Keep up the great work!!🤗

Unprofessional, shuttle forgot to pick me up after oil change. 4 hours later i got a ride up to the dealer where the service manager and shuttle driver used profanity in our conversation and laughed at the fact i was upset for them wasting 4 hours of my day. I also was missing 60$ that was inside my vehicles middle console in my jewelry box i always leave extra funds in there and im certain it was stolen. I highly do not recommend this dealer.

Professional, courteous and easy to schedule appointments. The service is performed in a timely manner.

Great service and Mike was very professional and went above our expectations. We would definitely recommend.