The service reps are easy to work with and the waiting areas are kinda comfortable. However I am always there at least an hour longer than expected.-- 4 hours for a tire rotation and filter change.

This dealership has always serviced my vehicle with care and pride. The technicians are always friendly and professional. The timeframe to complete the services is always on point. They notify you if it’s going to take more than the normal to get the job done.

This place is a nice place to get your automobile and service done. They are exceptional in what they do.

Great , respectable service and exceptional customer service, very informative and helpful . Thanks Jose p. Great job.

The place was nice and neat. The representative Lewis Crime was professional and polite. The coffee was weak

Service was excellent everything was gone o ver with me in great detail. ExplIn to me a d my discounts applied

Mohamed Janey you are excellent, you are a great advisor and someone to rely on, you did a good job I will recommend you to my family and friends and thank you for working with Toyota Bowie

Antonio has been my point person for years in the service department and he’s excellent.

I Think they can wash the car after servicing your vehicle, especially if paying for the service.

Dolapo, my salesperson was a very pleasant, patiently answering my multiple questions and was eager to accommodate me. Daniel in finance presented options, was very polite and explained the process

Very professional business and personal. I choose the work to be performed. Very satisfied with the results.

This feedback highlights the importance of excellent customer service. It specifically acknowledges the professional assistance provided by Imani, expressing gratitude for her help.

I go to the Toyota service department in Bowie. There I’m greeted by all the team with a smile and people that are eager to serve you and take care of your needs. I work with Antonio who is my go to person that has given me excellent customer services. If he had not been there I don’t think I would have returned. First impression go a long ways and he continues to do it with a smile. I’m so grateful that he is part of your team. This is also to let you know this dealership is fifteen miles from my home. Shout out too Antonio and his excellent service.

Antonio was great. He kept me in the loop the whole time and fought FOR me as a customer.

I was more than pleased with every aspect of the service. Awesome .. great service indeed